Shipping policy

Shipping Information

We aim to get your order to you as quickly as possible.

Orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive a tracking number by email so you can follow your package every step of the way.

Estimated Delivery Times

  • Germany: 5–10 Business Days

  • Europe: 5–12 Business Days

  • International: 7–14 Business Days

Please note that delivery times are estimates and may vary depending on your location, customs processing, or carrier delays.

Shipping Details

  • We ship internationally

  • All orders include tracking

  • Orders are processed Monday through Friday

  • Delivery estimates are not guaranteed and may vary during peak periods

DriveLux is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other circumstances beyond our control.

Tracking Your Order

Once your order has been shipped, you will receive a tracking email containing your tracking number and a link to track your package.

If you have not received your tracking information within a few days of placing your order, please contact us and we will be happy to assist.

Questions?

If you have any questions regarding shipping or your order status, please contact our support team and we will get back to you as soon as possible.